Terms and Conditions

Chapter 1: General Provisions

Article 1 (Purpose)

These Terms and Conditions set forth the basic terms and procedures for the use of internet services (hereinafter referred to as the "Service") provided by the Jeju Content Agency (hereinafter referred to as the "Site").

Article 2 (Effectiveness and Changes to the Terms and Conditions)

1. These Terms and Conditions become effective once they are published on the Service screen or through other means.


2. The Site may modify these Terms and Conditions, and any changes will take effect upon notification through the same methods specified in Paragraph 

Article 3 (Definitions)

The terms used in these Terms and Conditions are defined as follows:

1. Member: An individual or entity that has entered into a service use agreement with the Site or has been assigned a user ID.


2. Applicant: An individual or entity applying for membership.


3. ID (User ID): A combination of letters and numbers determined by the member and approved by the Site for user identification and service usage.


4. Password: A combination of letters and numbers set by the member to verify their identity and protect their privacy.


5. Termination: The cancellation of the service use agreement by either the Site or the member.

Chapter 2: Service Use Agreement

Article 4 (Formation of the Agreement)

1. Clicking the "Agree" button at the bottom of the Terms and Conditions signifies consent to these Terms.


2. The agreement is established when the Site approves the application after the applicant consents to the Terms and Conditions and submits the required information.

Article 5 (Application for Use)

1. To use the Service, the applicant must complete the Site's designated registration form with the required user information.


2. All information entered in the registration form must be accurate. Users who do not provide real names or actual information may not be legally protected and may face service restrictions.

Article 6 (Approval of Application for Use)

1. The Site will generally approve service applications unless the exceptions in Paragraphs 2 and 3 apply.


2. The Site may postpone approval in the following cases until the restriction is resolved:
   
   
   
   • Insufficient system capacity for the Service.
   
   
   • Technical difficulties.
   
   
   • Other situations deemed necessary by the Site.
   
   
   
   


3. The Site may reject applications in the following cases:
   
   
   
   • The applicant uses another person’s name to apply.
   
   
   • False information is provided in the application.
   
   
   • The application is submitted for disruptive or unlawful purposes.
   
   
   • The applicant does not meet the Site's designated application requirements.
   
   
   
   

Article 7 (Changes to User Information)

Members must update their information online if there are any changes to the details provided during registration. The member is responsible for any issues arising from failure to update their information.

Chapter 3: Obligations of Contracting Parties

Article 8 (Obligations of the Site)

1. The Site provides the following services to members:
   
   
   
   • Newsletters about new services and domain-related information.
   
   
   • Automatic input of personal information when registering additional domains.
   
   
   • Various additional services related to domain registration and management.
   
   
   
   


2. The Site shall not disclose, share, or distribute members' personal information to third parties without their consent, except in the following cases:
   
   
   
   • When required by law (e.g., Telecommunications Basic Act).
   
   
   • When requested for criminal investigations or by the Information and Communications Ethics Committee.
   
   
   • When legally requested by relevant authorities.
   
   
   
   


3. The Site is obligated to provide continuous and stable service in accordance with these Terms.

Article 9 (Obligations of Members)

1. Members must not engage in the following activities while using the Service:
   
   
   
   • Unauthorized use of another member's ID.
   
   
   • Reproducing, modifying, publishing, or broadcasting information obtained from the Service without the Site's prior consent.
   
   
   • Infringing on the Site's or third parties' copyrights and other rights.
   
   
   • Distributing content that violates public order or morality.
   
   
   • Engaging in activities associated with criminal offenses.
   
   
   • Any other activities that violate applicable laws and regulations.
   
   
   
   


2. Members must comply with applicable laws, these Terms, and any service-related guidelines or notices provided by the Site.


3. Members must adhere to any restrictions or conditions set by the Site and posted in service announcements.

Chapter 4: Service Provision and Use

Article 10 (Management of User ID and Password)

1. Members are responsible for the management of their assigned ID and password. The Site is not liable for any issues arising from improper management, unauthorized use, or negligence by the member.


2. If a member's ID is used fraudulently or security is compromised, they must notify the Site immediately.

Article 11 (Service Restrictions and Suspension)

1. The Site may restrict or suspend part or all of the Service in cases of war, natural disasters, national emergencies, telecommunications provider service interruptions, or other unavoidable circumstances.


2. If service is restricted or suspended under Paragraph 1, the Site must promptly notify members of the reason and the duration of the restriction.

Chapter 5: Changes to Contractual Terms and Termination

Article 12 (Changes to Information)

Members may change their information, such as address or password, using the Site’s member information update service.

Article 13 (Termination of Agreement)

1. Members may terminate the service agreement by submitting a cancellation request through the Site, phone, or online channels. Upon receiving the request, the Site will restrict service use from the date of receipt.


2. The Site may terminate a member’s agreement if any of the following apply, with at least 7 days' notice to provide an opportunity for explanation:
   
   
   
   • The member violates service restrictions and does not resolve the issue within the given period.
   
   
   • The Information and Communications Ethics Committee requests termination.
   
   
   • The member fails to provide a reasonable explanation for their actions.
   
   
   • The member applies with false information or under another person's name.
   
   
   
   


3. Members terminated under these conditions may be restricted from rejoining for a specified period.

Chapter 6: Liability and Dispute Resolution

Article 14 (Disclaimer)

1. The Site is not responsible for any losses incurred by members due to the use of the Service, including failure to achieve expected benefits or damages caused by reliance on service materials.


2. The Site is not responsible for service disruptions or data loss caused by the member's negligence or third-party actions.


3. The Site is not responsible for the content of materials posted or transmitted by members.


4. Members are responsible for any liabilities arising from trademark issues related to domain names, and the Site is not liable for any associated damages.

Article 15 (Governing Law and Jurisdiction)

In the event of a dispute between the Site and a member, the court with jurisdiction over the Site's headquarters shall be the competent court for dispute resolution.

[Supplementary Provisions]

These Terms and Conditions shall take effect from February 2025.

Privacy Policy of Jeju Content Agency

Jeju Content Agency (hereinafter referred to as the "Agency") establishes and discloses this privacy policy in accordance with Article 30 of the Personal Information Protection Act to protect the personal information of data subjects and to promptly and smoothly handle any related grievances.

Article 1 (Purpose of Processing Personal Information)

The Agency processes personal information for the following purposes. The personal information collected is not used for purposes other than those specified below. If the purpose of use is changed, the Agency will take necessary measures, such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.

1. 
   

   Membership Registration and Management

   
   
   
   
   • Confirmation of membership intention, personal identification and authentication for membership services, maintenance and management of membership status, identity verification for limited identity confirmation systems, prevention of fraudulent service use, verification of legal guardians' consent when processing personal information of children under 14, various notifications and announcements, and handling of grievances.
   
   
   
   


2. 
   

   Provision of Goods or Services

   
   
   
   
   • Delivery of goods, provision of services, issuance of contracts and invoices, content provision, customized services, identity verification, age verification, payment and settlement, and debt collection.
   
   
   
   


3. 
   

   Handling Grievances

   
   
   
   
   • Identity verification of complainants, confirmation of complaints, communication and notification for factual investigations, and notification of results.
   
   
   
   

Article 2 (Processing and Retention Period of Personal Information)

1. 
   

   The Agency processes and retains personal information within the period agreed upon by the data subject when collecting the personal information or as required by applicable laws.

   
   


2. 
   

   The specific retention and processing periods for each category of personal information are as follows:

   
   
   
   
   • 
     

     Membership Registration and Management: Until the member withdraws from the website. However, if any of the following apply, the data will be retained until the relevant period ends:

     
     
     
     
     1. If an investigation is ongoing due to a violation of related laws, the information will be retained until the investigation is concluded.
     
     
     2. If there are outstanding financial obligations due to website use, the information will be retained until settlement is completed.
     
     
     
     
   
   
   • 
     

     Provision of Goods or Services: Until the supply of goods/services is completed and payment is fully settled. However, information will be retained for the following periods under applicable laws:

     
     
     
     
     1. Records related to transactions (such as advertisements, contract details, and execution) under the Act on Consumer Protection in Electronic Commerce:
        
        
        
        • Advertisement records: 6 months
        
        
        • Records of contracts, cancellations, payments, and supply of goods: 5 years
        
        
        • Consumer complaints and dispute resolution records: 3 years
        
        
        
        
     
     
     2. Communication records under the Protection of Communications Secrets Act:
        
        
        
        • Telecommunications log records: 1 year
        
        
        • Internet log records and access tracking data: 3 months
        
        
        
        
     
     
     
     
   
   
   
   

Article 3 (Provision of Personal Information to Third Parties)

The Agency processes personal information only within the scope outlined in Article 1 (Purpose of Processing Personal Information) and provides personal information to third parties only when consent is obtained from the data subject or when permitted by applicable laws.

Article 4 (Rights of Data Subjects and How to Exercise Them)

1. 
   

   Data subjects have the following rights regarding the protection of their personal information:

   
   
   
   
   • Request access to personal information
   
   
   • Request corrections for errors
   
   
   • Request deletion of personal information
   
   
   • Request suspension of processing
   
   
   
   


2. 
   

   These rights may be exercised in writing, by phone, email, or fax, and the Agency will take action without delay.

   
   


3. 
   

   If a correction or deletion is requested due to errors in personal information, the Agency will not use or provide the relevant information until the correction or deletion is completed.

   
   


4. 
   

   These rights may be exercised by a legal representative or an authorized agent with a designated power of attorney (as per the Enforcement Rule of the Personal Information Protection Act).

   
   


5. 
   

   Data subjects must not infringe on the privacy or personal information of others in violation of the Personal Information Protection Act or other related laws.

   
   

Article 5 (Items of Personal Information Processed)

1. 
   

   Membership Registration and Management:

   
   
   
   
   • Required information: Name, date of birth, ID, password, address, phone number, gender, email address, i-PIN number.
   
   
   • Optional information: Marital status, areas of interest.
   
   
   
   


2. 
   

   Provision of Goods or Services:

   
   
   
   
   • Required information: Name, date of birth, ID, password, address, phone number, email address, i-PIN number, credit card number, bank account information.
   
   
   • Optional information: Areas of interest, past purchase history.
   
   
   
   


3. 
   

   Information automatically collected during internet service use:

   
   
   
   
   • IP address, cookies, MAC address, service usage records, visit records, and records of inappropriate usage.
   
   
   
   

Article 6 (Destruction of Personal Information)

1. 
   

   The Agency destroys personal information without delay once the retention period expires or when the purpose of processing is achieved.

   
   


2. 
   

   If personal information must be retained beyond the agreed retention period due to legal requirements, it will be stored in a separate database or storage location.

   
   


3. 
   

   Destruction Process and Methods:

   
   
   
   
   • The Agency selects personal information subject to destruction and destroys it after obtaining approval from the Data Protection Officer.
   
   
   • Electronic files are permanently deleted using technical methods, and paper documents are shredded or incinerated.
   
   
   
   

Article 7 (Measures to Ensure the Security of Personal Information)

The Agency takes the following security measures to protect personal information:

1. Administrative Measures: Establishment of internal management plans and regular employee training.


2. Technical Measures: Access control, encryption of unique identifiers, installation of security programs.


3. Physical Measures: Access control for data storage facilities.

Article 8 (Use of Cookies and Refusal Options)

1. The Agency uses cookies to provide customized services to users.


2. Users can refuse cookie storage by adjusting their web browser settings. However, this may cause difficulties in using customized services.

Article 9 (Data Protection Officer)

• 
  

  Data Protection Officer:

  
  
  
  
  • Name: Eun-Kyu Lee
  
  
  • Position: Researcher
  
  
  • Contact: +82-64-735-0675 / inzview@ofjeju.kr
  
  
  
  


• 
  

  Personal Information Protection Department:

  
  
  
  
  • Department: Content Distribution Team
  
  
  • Contact: +82-64-735-0675 / inzview@ofjeju.kr
  
  
  
  

Article 10 (Request for Personal Information Access)

Data subjects may request access to their personal information through the Content Distribution Team, which will handle requests promptly.

Article 12 (Remedies for Rights Violations)

Data subjects may contact the following organizations for assistance in cases of personal information infringement:

• 
  

  Personal Information Infringement Report Center (KISA)

  
  
  
  
  • Website: privacy.kisa.or.kr
  
  
  • Phone: 118
  
  
  
  


• 
  

  Personal Information Dispute Mediation Committee

  
  
  
  
  • Website: www.kopico.go.kr
  
  
  • Phone: 1833-6972
  
  
  
  


• 
  

  Supreme Prosecutors' Office Cybercrime Investigation Unit

  
  
  
  
  • Website: www.spo.go.kr
  
  
  • Phone: +82-2-3480-3573
  
  
  
  


• 
  

  National Police Agency Cyber Bureau

  
  
  
  
  • Website: cyberbureau.police.go.kr
  
  
  • Phone: 182
  
  
  
  

Article 13 (Changes to the Privacy Policy)

This privacy policy is effective as of February 27, 2025.